Snow’s Purely Naturelle is a natural hair salon located in the heart of Abuja. It is situated at Suite B106, First Floor, Sticks and Stones Plaza beside Oti carpet, Ademola Adetokunbo Crescent, Wuse 2, Abuja. When I joined the natural hair gang in November 2015, little did I know that I needed to ditch my regular stylist and find a trustworthy natural hair stylist.
When the reality dawned on me, I went to my most trusted friend, Google, and I found the closest one to me, Snow’s Purely Naturelle Salon. Ever since, I have become a loyal and faithful customer of this salon. When I started, I felt it was a bit pricey compared to what I pay when my hair was texturized. I was worried if I would be able to keep up, eventually I realized that maintaining natural hair deserves every penny you can spare.
Have you read My Natural Hair Journey : Tips
Let’s get to the review already, shall we?
Snow’s Purely Naturelle Salon Customer Service
For every brand, customer service is one of the essential features that I take note of. From the first time I visited Snow’s Purely Naturelle, the stylists were courteous and friendly. The next time I was there, it seemed as though I had always been a regular. They would make sure I was comfortable and be certain of the style I wanted before even starting. What’s most notable about their service is, ‘They aim to please their customers’.
Oh, I almost forgot, there’s a corner for tea, coffee or water, depending on your favorite. Isn’t that amazing?
Environment
The aura in the salon exhumes and promotes natural hair which gives me a good vibe. All the stylists carry natural hair, and asides this, you could see beautiful pictures and paintings promoting natural hair on the wall. Of note is the neatness of the salon. As soon as a customer’s hair is done, the area is swept. For someone like me who is finicky and easily irritated when I see hair all around me, this is a plus.
Services and Prices
Snow’s Purely Naturelle Salon is strictly a natural hair salon and do not make any hair otherwise. They do not make use of any form of heat on hair like hot combs, straighteners or even hair dryers. My first hair trim was at this salon and I never even realized I was supposed to trim my hair from split ends to avoid hair damage, until one of the ladies told me.
Like I said earlier, if you are not used to the pricing of natural hair, just come with a fat purse. You do not have to come with any of your own product, they have their own made shampoo, conditioner and moisturizer. All these are what will be used for your hair. I mostly go there to make two twist strand which costs N4,000 washing inclusive.
If you are visiting them for the first time, ask for the price list to avoid stories that touch the heart. For naturalists who are used to these prices, it may not be a lot. Other services they render include treatments like hot oil, protein, kinky braids, all types of locs, protective styles with and without extensions, crochet braids, two twist strands among others.
They are open Tuesdays to Sundays only, and you can call in to book ahead of time.
Final Impression
Another additional plus for me about this salon is how they treat natural hair. You know the fear of, ‘Oh, my hair is too strong, I am worried about making it. How will it be combed?‘ The fear of yanking and horrible detangling is the beginning of wisdom for every naturalista. But with SPN salon, you have zero worries about that and this particularly has made this salon earn a 4.5 stars from me.
What’s your biggest challenge as a naturalista? Are you one who visits natural hair salons or a DIY person? What’s your take on the pricing in natural hair salons?
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Customer service is so important for any business and I like that they clean up immediately. Love the interior..looks comfortable and clean….its also thoughtful that there’s a tea corner…. The ones I have visited usually have water or drinks…
Author
Exactly, once I perceive a terrible customer service, I run.Some drinks won’t be a bad idea though 😁
I’m big on customer service which is why I’m sticking to my barber He gets me and he always asks questions to be sure of my hair style!
vincentdesmond.com
Author
See why you’d always get the best out of him and vice versa 👌 And from what I’ve seen, your barber has never seem to disappoint you.
I love the decor! Do you know if they offer a silk press at their salon?
Author
Thanks Sike, I pretty much doubts this but I’d confirm and get back to you.
Hi they don’t silk press there. Is there anywhere else in Abuja you can recommend for a silk press?
I can’t stand hair just scattered all over the place as well! I hate it! Looool.
I’m also a sucker for fantastic customer service. I’ve bought sub par products just because I loved the customer service provided. Lol.
Author
That’s amazing. A good customer service is like the trick to keeping your customer endeared to you forever, 😁
Thanks for stopping by, Oma
I have never visited a natural hair salon, I can’t find any close to me. I’m more of a DIY person, the thought of having someone else touch my hair freaks me out, the fear of yanking *lol*
I think the prices are worth it if they actually get the job done, I mean natural hair isn’t something to be careless about.
Customer service would be something that will make me stick to a salon when I eventually find one and have a fat purse but for now, DIY issa life saver.
nessytalks.com
Author
I suck at anything DIY, I’ve tried and it has never proven successful which is why I find a place where it makes it easy for me at a reasonable price.
I’m still trying my hands at it anyways. I hope I get a hang of it one day.
I am not a naturalista but soon, I should join the bandwagon. I love natural hair. I just haven’t got the guts to transition. Nice hair you’ve got!
Author
And it’s not so deep like that. You can even start by stop using relaxers and gradually trimming off your hair until you have successfully trimmed off all the relaxed hair without doing the big chop.
Just get all your hair products and find a good stylist that won’t manhandle your hair.
Can you recommend hair products I can use? I don’t know of any..
Author
I use Cantu Hair Products, really nice